Sales Administrator and Customer Service Representative (Mandarin speaking)

Arise Services PTE LTD is a provider of training courses, specializing in areas such as food safety and first aid.

Role Description

We are seeking a dedicated Sales Administrator & Customer Service Representative to join our team at Arise Services PTE LTD. In this role, you will be responsible for:

• Handling pre and post-course registration
• Handling paperwork before, during, and after a course
• Communicate effectively with clients regarding payment terms and deadlines
• Reply to customers' enquiries on course information/customer complaints, and feedback to the Stakeholders.
• Prepare and file documents
• Make accurate customer and sales data entry into the system
• Provide administrative support to the team
• Other ad hoc duties as assignments

Qualifications

Education/Skills/Experience:

• Minimally a diploma in any field
• Excellent communication skill in English & Mandarin (to liaise with Mandarin speaking customers)
• Open to entry-level candidates and fresh graduates with strong potential
• At least 1 year of working experience in the related field is a plus
• Attention to detail and excellent organizational skills
• Proficiencient in basic applications like MS Office and Zoom
• Experience in the service industry is a plus