Sales Administrator & Customer Service (Mandarin Speaking)

Company Description

Arise Services is a Singapore-based training provider that offers an array of short courses to equip individuals with workplace skills (etc: first aid, food safety, staff development)

Role Description

This is a full-time on-site role for a Sales Administrator & Customer Service position at Arise Services PTE LTD in Singapore. As a Sales Administrator & Customer Service representative, you will be responsible for:

• Handling pre and post course registration
• Handling paperwork before, during and after a course
• Communicate effectively with clients regarding payment terms and deadlines
• Reply to customers enquiries on course information/customer complaints, and feedback to the Stakeholders.
• Prepare and file documents
• Make accurate customer and sales data entry into the system
• Provide administrative support to the team
• Assist with the execution of special events and promotions
• Other ad hoc duties as assignments

Qualifications

Education/Skills/Experience:

• Minimally a diploma in any field
• Excellent communication skill in English & Mandarin (to liaise with Mandarin speaking customers)
• Open to entry-level candidates and fresh graduates with strong potential
• At least 1 year of working experience in the related field is a plus
• Customer service and communication skills
• Attention to detail and excellent organizational skills
• Proficiency in basic applications like MS Office and Zoom
• Experience in the service industry is a plus

Salary + Benefits:

Basic Salary: From $2000-$3000
Yearly increment (based on performance)
13th month bonus

Paid medical leave

Working Days and Hours
Mon – Fri
8 - 5.30pm

Location
Singapore near ( Lavender MRT)

Commencement Date:

Immediate

Only Shortlisted candidates will be contacted.