SALES COORDINATOR

Sol Luminaire, an architectural lighting studio founded in Singapore, is expanding.

Join us as a Sales Coordinator to support the sales team in managing quotations, orders, deliveries, customer communications, and administrative processes to ensure smooth day-to-day operations and exceptional customer service.

Responsibilities:

• Prepare and manage quotations, delivery orders, and invoices

• Coordinate customer orders, deliveries, and commissioning schedules

• Assist in commissioning work for smart system (LTECH)

• Liaise with customers on order updates, delivery arrangements, and product-related matters

• Follow up on sales inquiries, order confirmations, and outstanding payments

• Support upselling and cross-selling opportunities when appropriate

• Coordinate with Sales, Finance, and Operations teams to ensure smooth order fulfilment

• Provide customers with product information and supporting documents

• Handle customer feedback, complaints, exchanges, and disputes professionally

• Maintain accurate sales records and documentation

• Perform administrative duties assigned by management

The Ideal Candidate:

• Has experience in sales coordination, sales support, customer service, or administrative roles

• Organised, detail-oriented, and able to manage multiple tasks efficiently

• Customer-focused with a proactive approach to problem-solving

• Enjoys working in a collaborative team environment and supporting day-to-day operations