Sales Coordinator / Assistant

Company Overview / Employee Value Proposition

Acesian Technologies Pte Ltd is a wholly owned subsidiary of Acesian Partners Limited, a company listed on the Singapore Stock Exchange. Acesian Technologies is our sales and distribution agent selling our products worldwide. Our product range from simple steel angle flanges to large-scale ETFE coated stainless steel ducts and fittings, environmental airflow control device – Fast Response Venturi Dampers, and other specialised exhaust system components. ISO & SAC (UK & Singapore), FM Approvals (USA) and Bizsafe Star certified.

Job Summary

You will manage sales inquiries and order processing to drive seamless project execution. Collaborate with internal manufacturing and logistics teams and external customers and suppliers to fulfill customer requirements efficiently and accurately. Respond promptly and professionally to online and telephone queries while continuously developing your skills in a supportive environment.

Responsibilities

• Process sales inquiries and manage order processing to ensure timely and accurate fulfillment of customer requests
• Prepare quotations, sales orders, delivery orders, invoices, and other sales or project-related documents using the in-house system to support sales operations
• Coordinate communication between manufacturing, logistics teams, customers, and suppliers to align project requirements and delivery schedules
• Respond promptly and professionally to online and telephone customer queries, maintaining a calm and friendly demeanor to enhance customer satisfaction
• Demonstrate positive thinking and a willingness to learn to continuously improve performance and contribute to team success
• Work independently to meet deadlines and maintain consistent performance with minimal supervision

Preferred competencies and qualifications

• Experience in project coordination to effectively manage sales and project-related activities will be an advantage
• Min. qualification: ITE/A-level/Diploma
• Proficiency in MS Office applications to support documentation and communication tasks
• Strong communication, interpersonal, and customer service skills to engage effectively with diverse stakeholders
• Ability to work independently while consistently meeting timelines and maintaining quality standards

Benefits after probation period

• 14 days annual leave
• Hospitalisation insurance
• Medical benefit
• Yearly performance bonus