Sales Operations Management Assistant (Supporting Two Companies)

Fresh Graduates Welcome
Location: Singapore
Employment Type: Full‑time

About the Role

We are looking for a proactive and organised Sales Operations Management Assistant to support the sales and operational activities of two related companies. You will work closely with both management teams to ensure smooth customer communication, accurate order processing, and consistent service standards across all sales channels.

This role is ideal for fresh graduates or early‑career individuals who want broad exposure to sales operations, customer service, and business support across multiple business units.

Job Responsibilities

Online Sales & Customer Support

• Respond to customer enquiries via email, WhatsApp, Facebook Messenger, and e‑commerce chat platforms

• Process online orders from web shops, messaging channels, and marketplace platforms

• Coordinate delivery arrangements and follow up with local clients

• Prepare and submit documentation for e‑invoicing

• Build rapport with customers to encourage repeat business

Retail & In‑Person Support (Where Applicable)

• Assist walk‑in customers with product understanding and recommendations

• Develop strong product and technical knowledge for both companies’ offerings

• Provide excellent sales and aftersales service

• Maintain store displays, restock products, and ensure visual standards are met

• Handle cash and sales transactions accurately

Operational & Cross‑Company Support

• Participate in product and service training for both companies

• Provide customer feedback and report stock shortages to management

• Support stock flow, replenishment, and inventory organisation

• Assist with sales projects and provide regular progress updates

• Contribute to other online/offline store functions as required

• Coordinate tasks and priorities across two companies while maintaining service consistency

Requirements

• Fresh graduates or first‑job seekers are encouraged to apply

• Enjoys interacting with people and initiating conversations naturally

• Able to understand customer needs and provide helpful recommendations

• Comfortable with basic math

• Good verbal and written communication skills in English

• Able to multitask and stay organised in a fast‑paced environment

• Team‑oriented, adaptable, and able to support two business units

• Preferably Singapore Citizen or Permanent Resident

Why Join Us

• Training provided — no prior experience required

• Exposure to operations across two companies, offering broader learning opportunities

• Hands‑on experience in sales, customer service, and operations

• Supportive team environment with structured learning

• Strong foundation for future roles in sales operations, account management, or business support