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Sales Support Associate

salary Salary :

$6,000 - 6,600 monthly

Job Description - Sales Support Associate

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU’LL DO:

  • Client Engagement: Work with the APAC General Manager (APAC GM), and other EOS staff to initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
  • Sales Support: Provide commercial support to customers, APAC GM, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.
  • Product Expertise: Develop in-depth knowledge of EOS’ products and services. Communicate features and benefits effectively to prospective clients.
  • Lead Qualification: Assess and qualify leads from various sources to determine sales potential.
  • Business Development Meetings & Support: Attend physical and virtual meetings with potential and existing customers with the APAC GM, Account Managers, and Sales Directors. 
  • Work with the APAC GM, Account Managers, and Sales Directors to develop collaterals and prepare for the above meetings.
  • Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing our solutions.
  • Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.
  • CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.
  • Coordination with the Sales Operations, Design and Project Management teams: Collaborate and finalize documentation relating to Sales Opportunities; and liaise with the Customer on queries in respect of the same.
  • Customer on-boarding: coordinate and drive customer on-boarding and sub-contract on-boarding into Salesforce.
  • Responses to RFPs:  Build and maintain service catalogue’s to be used in commercial discussions and responses to RFPs for example rate cards for managed services, Field engineering rates, sub-contracting rates throughout APAC.
  • Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.  For example, drive subject matter experts’ inputs in response to RFPs.
  • Collaboration and synchronization: where appropriate coordinate work with the sales Operations team across EOS.
  • Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.
  • Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.


WHAT YOU NEED TO SUCCEED:

  • Strong commercial acumen with experience across the full sales cycle, from lead qualification to closing deals.
  • Able to engage and influence senior stakeholders across APAC and work effectively with cross‑functional teams.
  • Experienced in business development, including client presentations, proposal development, and solution positioning.
  • Well‑organised with the ability to manage CRM data, RFPs, and multi‑region coordination.
  • Proactive and self‑driven, with the ability to work independently in a fast‑paced environment.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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About the Company

EOS IT MANAGEMENT SOLUTIONS (SG) PTE. LTD.

EOS IT Solutions is a family-run global technology + logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architectures in 195 countries.   As a women-owned busin...

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