Senior Clinic Admin

Company Overview: Chi Longevity is an evidence-based, tech-enabled healthy longevity clinic business in Asia. Led by the world-renowned healthy longevity clinician scientist, Professor Andrea Maier, Chi Longevity is at the forefront of innovation in Healthy Longevity Medicine.

Her significant experience for 25 years in healthcare management and pioneering work with over 400 peer-reviewed publications have earned Chi Longevity global recognition, as evidenced by the extensive media coverage in publications such as the Financial Times and Business Insider.

Chi Longevity is a fast-growing company with ambitious goals, offering a unique and exceptional opportunity to join a team dedicated to optimising clients' health and slowing down their biological ageing. As a key addition to our team, you will have the chance to contribute to our mission and be a part of this exciting and transformative journey.

Location: Singapore

Hours: Full-time, 5.5 days per week

Reports to: Chief Medical Operating Officer

Role Summary: We're looking for a Senior Clinic Administrator to oversee day-to-day operations across our Singapore facilities. This is a full-time, on-site role for someone who takes pride in precision, leadership, and delivering a seamless, five-star journey for every client — while keeping the clinic running smoothly behind the scenes.

Why Join Us

• Be part of a growing, forward-thinking clinic at the frontier of longevity and preventive health
• Take ownership of clinic operations and team leadership as the business scales
• Work alongside a passionate multidisciplinary team of physicians and health specialists in a boutique, high-touch environment
• Engage with a sophisticated, high-net-worth clientele who value excellence and discretion

Key Responsibilities:

Client Experience & Operations

• Oversee patient flow, appointment scheduling, and front-of-house operations across clinic locations
• Serve as a key point of contact for client inquiries, feedback, and escalations, ensuring every interaction reflects the clinic's standard of excellence
• Coordinate closely with the multidisciplinary clinical team to support seamless care delivery
• Support the onboarding and coordination of health screening packages and wellness programs
• Order and coordinate client meals as part of the overall client experience

Administration & Compliance

• Oversee administrative processes including medical records management and billing
• Maintain accurate documentation while safeguarding confidentiality and supporting compliance with data protection and healthcare regulations
• Manage medical and non-medical inventory, and liaise with vendors and external partners
• Manage pantry and stationery ordering, ensuring clinics are well-stocked at all times
• Support reporting and contribute to initiatives that strengthen service quality and reputation

Team & Process Leadership

• Optimize workflows and implement operational improvements to enhance efficiency and client experience
• Take ownership of ad-hoc projects and initiatives as the clinic grows

Requirements:

• Relevant diploma or degree in healthcare administration, business administration, or a related field
• Prior experience in clinic or healthcare facility management strongly preferred
• Strong client-facing and service-focused skills, with experience creating a welcoming, professional environment
• Experience with medical records management, confidentiality, and data protection compliance
• Understanding of healthcare workflows and medical terminology, enabling effective collaboration with clinical teams
• Excellent organizational, multitasking, and problem-solving abilities
• Strong written and verbal communication skills
• Comfort working with clinic management software (e.g. SGiMed), scheduling systems (e.g. Google Calendar), and office productivity tools 
• Demonstrated ability to lead and collaborate within multidisciplinary teams, with professionalism, discretion, and empathy

Preferable:

• Singaporean / Singapore PR
• Prior experience working with SGiMed or similar clinic management systems
• Familiarity with health screening, healthy ageing, geroscience, or lifespan-extension practices in middle-aged, healthy populations
• Fluency in Mandarin or other Asian languages (e.g. Bahasa Indonesia), given the diverse linguistic backgrounds of our clientele.

Application Process:

Click "Apply" to submit your application, or send your CV and cover letter to [email protected] with the subject line "Application for Senior Clinic Admin."