Senior Executive / Executive (Alumni Relations and Engagement)

Main Duties and Responsibilities 

• Manage alumni communications: Respond to alumni queries with care, professionalism, and a solutions-oriented mindset across multiple channels.

• Data and database management: Maintain the alumni database to strengthen outreach and engagement efforts.

• Develop strong alumni network and lead in planning and executing local and overseas engagement activities.

• Digital and social media engagement: Support online engagement by managing alumni updates on social media and the corporate website.

• Spotlight achievements: Feature alumni success stories to celebrate accomplishments and inspire the wider community.

• Track impact and report: Monitor engagement outcomes, prepare insightful reports, and benchmark against best practices.

• Enhance alumni initiatives: Continuously improve alumni programmes based on feedback, surveys, focus groups, and innovative ideas.

• Collaborate for opportunities: Connect alumni and their organisations with the Career Services Team to open doors for students and graduates.

• Manage the budget resources for all alumni activities.

• Support lifelong learning: Collaborate with internal teams to promote professional progression and learning opportunities for alumni.
  

Others

        •    Any other ad-hoc duties as required by the company from time to time.

Requirements

3–5 years of experience in community engagement, events, alumni relations, or related roles.

·        Strong interpersonal and communication skills, with the ability to build rapport quickly.

·        Passion for creating meaningful experiences and inspiring connections.

·        Proactive, solutions-oriented mindset and attention to detail.

·        Comfortable managing multiple projects, events, and stakeholders simultaneously.

·        Digital-savvy, with experience in social media and CRM/database management.

·        A collaborative team player with the flexibility to support occasional evening or weekend events.