Senior Patient Service Supervisor (Specialist Clinics)

Job Responsibilities

- Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients.

- Ensure a high standard of customer service

-To coordinate the daily operations of the clinic (front counter services, administrative, and operational matters)

- Oversee and supervise the training and development of clinic staff members

- Plan and coordinate the daily work assignments and operations

- Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations

- Ensure the cleanliness and tidiness of the clinic

- Involve in administrative functions relating to work area such as drug/consumable ordering/stock-take/payment

- Maintain regular checks on drugs and essential / emergency equipment

- Provide information / education to patients and family members

- Perform other ad-hoc departmental task/activities as assigned

- Clinic located in the Medical Centre

Job Requirements

- Min. GCE N/O Levels and above qualifications

- Good interpersonal skills with an open and pleasant personality

- Ability to work in a fast-paced environment

- Excellent teamwork & people, observational skills

- Able to commit 5.5 days’ work week