Service Bureau Customer Service Officer

About the Role
We are seeking committed and customer-focused individuals to join our Service Bureau team. If you have a strong service mindset and thrive in a fast-paced customer-facing environment, we want to hear from you.

Key Responsibilities (All Levels)
- Provide frontline customer service and handle enquiries professionally
- Assist with applications, transactions, and service-related processes
- Maintain accurate documentation and system updates
- Support daily service-counter operations

What We Offer
- Supportive and collaborative work environment
- Opportunities to make meaningful impact in public-facing services

Requirements
- At least 4 years’ relevant experience in Service Bureaus or equivalent service environments
- Strong communication and interpersonal skills
- Ability to handle customer queries professionally
- Able to work alternate half Saturdays

How to Apply
Interested applicants, please submit your updated resume with:
- Detailed work experience
- Expected salary
- Earliest availability

We regret that only shortlisted candidates will be contacted.