Service Operations & Events Executive (Chinese Ministries)

Key Responsibilities

Sunday Service Operations

• Coordinate weekly Sunday services and special worship gatherings.
• Ensure all service elements are prepared, communicated, and executed smoothly.
• Prepare and manage service schedules, run sheets, and operational timelines.
• Support ministry leaders in ensuring readiness across all service departments.
• Conduct service planning follow-ups and coordinate pre-service preparations.

Volunteer Coordination & Duty Rosters

• Prepare and manage ministry duty rosters and volunteer schedules.
• Coordinate manpower deployment across various ministry teams.
• Anticipate and resolve volunteer scheduling challenges.
• Maintain volunteer databases, availability records, and ministry schedules.
• Assist ministry leaders in volunteer engagement and coordination.

Ministry Team Collaboration

Works closely with ministry leaders and volunteers from:

• Worship Ministry
• Usher & Hospitality Ministry
• Audio Department
• Visual & Projection Team
• Lighting Team
• Live Broadcast & Media Team
• Facilities & Operations Team
• Special Events& Outreach Teams

Event Planning & Coordination

• Assist in planning and coordinating church events, conferences, camps, outreach programmes, and special celebrations.
• Coordinate logistics, venue preparation, volunteer deployment, communications, and event timelines.
• Ensure operational readiness before, during, and after events.
• Conduct post-event reviews and follow-up actions where necessary.

Service Experience & Hospitality

• Contribute ideas to create a warm, welcoming, and engaging environment for members and visitors.
• Support initiatives that strengthen church hospitality and community engagement.
• Help cultivate a culture of excellence, teamwork, and servant leadership.

Administrative & Operational Support

• Prepare reports, schedules, ministry communications, and meeting follow-ups.
• Maintain accurate records and operational documentation.
• Assist in developing systems and processes that improve ministry effectiveness and volunteer coordination.

Key Requirements

Technical & Digital Competencies

The ideal candidate should be comfortable working alongside technical teams and have a working understanding of digital ministry environments.

Preferred Competencies

• Familiarity with Audio, Visual, and Lighting (AVL)operations.
• Working knowledge of projection and presentation software.
• Understanding of live streaming workflows and online church broadcasts.
• Familiarity with YouTube Live, livestream platforms, and related broadcast applications.
• Ability to coordinate effectively with media, production, and technical teams.
• Basic troubleshooting skills for common service and event technical issues.
• Familiarity with scheduling, planning, and project management tools is advantageous.

While advanced technical expertise is not required, candidates who understand church service production workflows will have a significant advantage.

Qualifications & Experience

Essential Requirements

• Strong organisational and administrative abilities.
• Excellent attention to detail and follow-through.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities effectively.
• Pleasant, mature, and service-oriented disposition.
• Strong problem-solving and coordination skills.
• Ability to work independently while collaborating effectively with ministry leaders and volunteers.

Preferred Experience

• Experience in church operations, event coordination, volunteer management, hospitality, administration, or related fields.
• Experience coordinating multiple teams and stakeholders.
• Familiarity with church service operations and volunteer-based organisations.

Language Requirements

• Ability to communicate effectively in English.
• Conversant in Mandarin is highly advantageous, as the role involves coordinating with Chinese-speaking volunteers, ministry leaders, and congregation members.

Personal Attributes

We are looking for someone who is:

• Passionate about serving people and supporting ministry growth.
• Warm, approachable, and relationally mature.
• Highly organized and dependable.
• Calm under pressure and able to manage live-event environments.
• Proactive, resourceful, and solutions-focused.
• Teachable with a willingness to learn and improve.
• Creative and able to contribute fresh ideas for enhancing church services and events.

Working Hours

5-Day Work Week

• Tuesday to Friday: 9am – 6pm
• Saturday: Flexible planning or event preparation when required
• Sunday: Service coordination and operational support
• Monday: Rest Day

Only shortlisted candidates will be contacted.