Logo-of-FRONTIER-TOURS-PTE.-LTD.-hiring-for-jobs-in-Singapore-on-GrabJobs

Shuttle Operations Support

salary Salary :

$2,800 - 3,800 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

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Job Description - Shuttle Operations Support

Responsibilities

  • Responsible for daily shuttle bus operations, coordination and administrative support functions.
  • Coordinate between customers, drivers, and the operations team to ensure smooth service delivery.
  • Attend and respond to customer enquiries, requests, and emails in a timely and professional manner.
  • Support business growth and operational development initiatives.
  • Assist the Head of Operations / Business Development Director in resolving operational issues and service disruptions.
  • Liaise closely with clients regarding operational requirements, scheduling, and service arrangements.
  • Arrange meetings with clients and support ad hoc operational projects and events.
  • Manage day-to-day deployment and scheduling of buses and drivers.
  • Monitor and coordinate vehicle servicing, preventive maintenance, inspections, and repairs.
  • Maintain accurate and up-to-date records for vehicle servicing, maintenance status, and operational documentation.
  • Follow up on vehicle incidents, accidents, breakdowns, and customer complaints, including preparation of investigation reports where necessary.
  • Coordinate with workshops, drivers, and relevant parties regarding vehicle repairs and operational matters.
  • Provide clients with vehicle and operational details as required.
  • Support weekly operations hotline duty rotation and attend to urgent operational matters when assigned.
  • Ensure compliance with company operational procedures and safety requirements.
  • Perform any other ad hoc duties assigned by management or superior.


Job Requirements

  • Minimum GCE ‘N’ / ‘O’ Level, Diploma, or equivalent qualification.
  • Experience in transport operations, logistics coordination, customer service, or administrative support will be an advantage.
  • Good communication, coordination, and interpersonal skills.
  • Able to multitask and work in a fast-paced operational environment.
  • Proficient in Microsoft Office applications such as Excel, Word, and Outlook.
  • Responsible, organised, and detail-oriented.
  • Able to work independently and handle operational issues effectively.
  • Willing to participate in weekly hotline duty rotation (min once a month)
Original job Shuttle Operations Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

FRONTIER TOURS PTE. LTD.

Leisure Frontier Group being one of the leading private bus transportation in the transportation industry providing reliable workers / shuttle/ tours / chartered transport services using today’s technology and Digitalisation. Owning a fleet of 85 buses servicing major ministries and corporates in Si...

Read more about the company

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