Job Description - SOC Analyst

  • Manage SOC system accounts and permissions in accordance with established rules, and assist on-site teams with permission allocation and issue resolution during use.

  • Serve as a supervisor by reviewing and validating security data reported from various locations on a daily basis. Identify risks, report them proactively, and push local teams to resolve them.

  • Take over online alerts and coordinate with local teams to rectify any anomalies found in alerts.

  • Assist in handling abnormal situations encountered by on-site teams during SOC system operations.

  • Support on-site teams in testing and accepting SOC hardware.


    Capability Requirements

    • Proficient in both Chinese and English for effective communication.

    • Strong cross-departmental communication skills.

    • Meticulous, detail-oriented, and responsible in work.

    Key Performance Dimensions

    • 100% completion rate of daily audits.

    • 100% resolution rate for driving rectification of abnormal issues.

    • 100% handling rate for device offline alerts.

    • 100% support completion rate for SOC hardware testing and acceptance.

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