SPA RECEPTIONIST

Company Overview / Employee Value Proposition

Founded in 2007, Apex Retail brings premium international skincare brands to prestigious Asian markets.

Apex Retail also prided itself in its first-class customer service with the highest customer satisfaction guaranteed. . The combination of top-quality products and customer service has brought the company to where it is today - a successful luxury beauty and skincare retailer in Asia, with over 140 employees across Singapore and Hong Kong!

Job Summary

We are looking for a friendly, professional, and customer-oriented Spa Receptionist to be the welcoming face of our spa and ensure an exceptional experience for every client.

Responsibilities

• Greet and welcome walk-in and appointment-based customers to create a positive first impression
• Manage appointment bookings through phone calls, messaging platforms, and in-person interactions to optimize scheduling
• Respond to client inquiries clearly and professionally to provide accurate information and support
• Coordinate therapists’ schedules daily to ensure smooth spa operations and timely service delivery
• Process payments accurately and complete basic administrative tasks to support front desk efficiency
• Maintain a clean, organized, and inviting reception area to enhance the spa environment
• Collaborate with team members to support a relaxing and pleasant spa atmosphere for clients

Preferred competencies and qualifications

• Proficient spoken Chinese to communicate effectively with clients who prefer this language
• Pleasant personality demonstrated through strong communication and customer service skills in client interactions
• Well-groomed appearance with a professional and positive attitude
• Prior experience in customer service or the spa/beauty industry to contribute relevant knowledge and skills
• Ability to work independently and collaboratively within a team environment

Other Information

⭐ 5-Day Work Week 💼 Stable and supportive work environment 📈 Opportunities for growth within the beauty & wellness industry 🎁 Staff benefits and incentives

• 📍 Location : Chinatown / Bedok/Wisma/Ngee Ann City /Perennial Business City
• 💰 Salary: $2800
• ⭐ Shift Work : 9.45am - 6.45pm /11.30am - 8.30pm

What are you waiting for? Click Apply to join and be a part of Singapore's TOP Leading Group!