SUPERVISOR

Job Summary

Supervise daily operations to ensure efficient workflow across departments, coordinating teams to meet order processing and delivery targets while maintaining quality standards and compliance.

Responsibilities

• Lead daily operations to maintain smooth workflow across departments and achieve operational goals
• Coordinate with sales, procurement, and logistics teams to ensure timely order processing and delivery
• Monitor and evaluate staff performance, attendance, and productivity to optimize team output
• Provide targeted guidance, training, and support to develop team members’ skills and effectiveness
• Manage stock handling and inventory control to maintain accurate records and prevent discrepancies
• Enforce quality standards and ensure compliance with company procedures and policies
• Address customer inquiries, resolve issues, and manage feedback to enhance customer satisfaction
• Prepare and deliver daily and weekly operational reports for management review
• Assist in planning work schedules and assigning tasks to align resources with business needs