TCM clinic manager

Clinic Management

• Oversee the clinic operations of the assigned clinics such as staff scheduling and management, patient flow management, handling patient feedback and complaints, and supporting clinic administration
• Develop and implement patient-care policies and procedures together with other stakeholders and in compliance with regulatory requirements
• Identify opportunities and implement process improvements, streamlining workflows, and increase work efficiency
• Review existing policies, processes, guidelines and training program to ensure that our staff provides a good patient experience
• Manage a team of staff , which includes providing counselling, training and development and to improve their performance