Technical Support Officer

Salary :

$2,000 - 2,200 monthly

Company : AXS PTE. LTD.

Job Type : Full Time

61 Mohamed Sultan Road Sultan-Link 239001

Number of Applicants

:

000+

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Job Description - Technical Support Officer

Job Description

Monitor & analyze system performance in accordance to the prescribed processes and procedures
Identify & dispatch Field technicians to affected stations island wide
Perform data mining & preparation of technical reports
List and analyze cases, escalate to relevant department if necessary
Suggest appropriate solutions and direct unresolved issues to alternative resources
Assist with building management duties when required

Job Requirements:

Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry
Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
Control Centre/Dispatcher background with analytical skills is an added advantage
Pleasant personality, able to work and communicate well with different levels
Require to work on shift, including PH & weekends where assigned
No experience required, training will be provided

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About the Company

AXS PTE. LTD.

The AXS story started in 2000 with the first AXS Station being deployed in 2001. Since then, AXS channels have expanded to both online (e-Station) and mobile (m-Station). The people here in AXS don’t stop at just providing payment processing for your bills, fines and top-ups. We come together to inn...