WAREHOUSE ASSISTANT MANAGER

A Warehouse Assistant Manager

oversees daily supply chain and storage workflows, optimizes inventory control, and leads floor staff

Key Responsibilities

• Operations Management: Supervise day-to-day receiving, put-away, picking, packing, and dispatching processes to maximize efficiency and minimize overtime. [1, 2]
• Inventory Control: Conduct routine cycle counts, maintain stock accuracy, and ensure proper product rotation (e.g., FIFO). [1, 2, 3]
• Team Leadership: Train, schedule, and evaluate warehouse staff; lead daily briefings; and enforce company Standard Operating Procedures (SOPs). [1, 2, 3]
• Safety & Compliance: Ensure the warehouse remains compliant with local Occupational Safety and Health (WSH) guidelines and enforce equipment maintenance. [1, 2, 3]
• Data & KPI Tracking: Utilize Warehouse Management Systems (WMS) to track key performance indicators, process improvement initiatives, and budget goals. [1, 2, 3]

Typical Requirements

• Education: Diploma or Bachelor’s degree in Supply Chain Management, Logistics, or Business Administration.
• Experience: 2–5 years of progressive experience in inventory management or warehouse operations, often with prior supervisory duties.
• Skills: Proficiency with inventory tracking software, strong analytical problem-solving capabilities, and deep knowledge of logistics and customs regimes

Key responsibilities include:

• Lead a team of warehouse staff
• Responsible day-to-day warehousing operations.
• Manage space for inbound shipment by optimizing warehouse space & location
• Manage inventory by conducting daily/weekly cycle count
• Ensuring picking & packing are completed within the ship date
• Develop and maintain a high standard of customer service and satisfaction
• Meet operations key performance indicators and improve on customers’ feedback
• Develop and review SOP
• Any other tasks as assigned by Management

Requirements:

• Minimum 3 years of experience in a warehouse management role, preferably in the logistics industry or experience in managing FMCG goods warehouse
• Strong understanding of warehouse operations, including inventory management, order fulfilment, and logistics planning
• Minimum Diploma in Logistics or equivalent
• Excellent problem-solving, decision-making, and time management skills
• Proficient in using warehouse management systems and data analysis tools
• Effective leadership and supervisory skills, with the ability to motivate and develop a team
• Good communication and interpersonal skills to liaise with cross-functional teams and external stakeholders
• Familiarity with health, safety, and environmental regulations applicable to warehouse operations