Branch Operations Management: Oversee day-to-day operations of the branch ensuring smooth and efficient service delivery. 管理分店的日常运作,确保服务顺畅高效。
Team Leadership & Training: Manage, train, and motivate a team of beauticians and support staff to deliver exceptional customer service. 管理、培训及激励美容师及辅助人员,提供卓越客户服务。
Beauty Treatments: Provide a range of beauty services (e.g., facials, skin treatments, and other beautician services) to ensure high-quality customer experiences. 提供面部护理、皮肤护理及其他美容服务,确保高品质客户体验。
Customer Relationship Management: Act as the key point of contact for customer inquiries, resolving issues and ensuring overall customer satisfaction. 成为客户咨询的主要联络人,解决问题并确保客户满意度。
Inventory, Administration & Accounting: Oversee inventory management, scheduling, and other administrative tasks to support branch operations. 负责库存管理、排班及其他行政任务,支持分店运营。 Manage day-to-day accounting tasks, including handling cash and recording daily sales. 负责日常现金和销售额的会计工作。 Reconcile monthly income by tallying sales receipts against recorded sales to ensure accurate financial reporting. 每月核对销售收据与销售记录,确保财务报表准确无误。
Health & Safety Compliance: Ensure all services and operations adhere to health, safety, and hygiene standards in line with regulatory requirements. 确保所有服务和运营符合卫生、安全及健康标准,遵守相关法规。
Marketing & Promotions: Assist in executing local marketing strategies and promotional activities to boost brand visibility and sales. 协助执行本地市场策略和促销活动,提升品牌知名度和销售额。
Requirements:
Customer Service & Communication: Excellent communication, interpersonal, and customer service skills are essential. 出色的沟通、人际关系及客户服务技巧至关重要。
Organizational Skills: Proven ability to multitask, manage time effectively, and work in a fast-paced environment. 具备多任务处理、时间管理能力,并能在快节奏环境中工作。
Regulatory Knowledge: Familiarity with local health and safety regulations within the service industry is preferred. 熟悉本地服务行业的健康及安全法规者优先考虑。
Flexibility: Willingness to work flexible hours, including weekends, as required. 愿意根据需要接受灵活的工作时间安排,包括周末。
Benefits:
Competitive base salaryplus commission and performance incentives. 具有竞争力的基本薪资加上佣金及绩效奖励。
Opportunities for professional development and ongoing training. 提供专业发展及持续培训机会。
Comprehensive benefits package including medical and insurance coverage. 提供包括医疗和保险在内的全面福利。
Dynamic, supportive, and growth-oriented work environment. 充满活力、支持性强及具备成长机会的工作环境。
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