Beauty Salon Manager

Company Overview

MARY CHIA BEAUTY & SLIMMING SPECIALIST PTE LTD is a beauty and slimming specialist company focused on delivering high-quality wellness and aesthetic services to enhance customer confidence and satisfaction.

Job Summary

The Beauty Salon Manager leads daily salon operations to deliver exceptional customer service, drive sales growth, manage staff effectively, and uphold high service and compliance standards in line with company policies and industry best practices.

Responsibilities

• Manage daily salon operations to ensure smooth workflow and adherence to company policies and health and safety regulations
• Drive sales performance by setting targets, monitoring progress, and implementing strategies to achieve business objectives
• Build and maintain strong customer relationships to enhance satisfaction and loyalty
• Lead, motivate, and develop salon staff to foster a high-performing team environment and ensure excellent service delivery
• Oversee inventory control and retail product management to optimize stock levels and sales opportunities
• Perform administrative tasks including scheduling, reporting, and compliance documentation to support operational efficiency
• Ensure consistent service quality by monitoring standards and implementing continuous improvement initiatives

Required competencies and certifications

• Diploma or Bachelor's Degree in Business Management, Beauty Therapy, Marketing, Hospitality, or a related discipline

Preferred competencies and qualifications

• WSQ or CIDESCO, CIBTAC, ITEC, or equivalent beauty qualifications

Other Information

• Minimum 2-3 years of experience in the beauty, wellness, spa, or aesthetic industry
• At least 1 year of experience in a supervisory or managerial role
• Proven track record in achieving sales targets and leading teams
• Experience in customer relationship management and salon operations