As customers enter the salon, greets them, provides them with a warm welcome, takes their questions, and makes them feel at ease as they wait to be seen
Provides the best first impression to walk-in enquiries
Ensures good customer traffic from the reception area to the salon’s service areas
Coordinates with the appropriate hair stylist or beautician who can provide the right consultation and advice
Books appointments with hair stylists and beautician
Calls on other members of the salon to attend to visitors who request for the former’s presence
While customers wait for their turn, offers them coffee, water, or other beverages available for waiting customers
Answers the phone and takes messages from customers, as well as makes reservations for them
If customers ask for opinion, provides basic information about various hair care services and products and if needed provides the customers with initial helpful suggestions prior to consultation with the salon’s hair stylists and beauticians
Crafts and sends out reminder messages to salon customers via handphone texts and emails, to prompt them of their appointments and books in case they forget
Keeps track of customer payments and billings for services done in the salon
Updates client records with customer particulars like contact details, appointments, and service transactions
Inform customers of new salon services, products, and new sales promotions
Maintains a clean and highly presentable reception area
Order business cards, brochures, and other reception area stationery as needed
Ensures that brochures and other customer forms are updated and made available to support clients’ needs
Takes on any other assigned ad-hoc duties as the business requires
Job Specifications
Vocational or diploma in Business, Commerce or relevant fields
One (1) to two (2) years of experience in a similar capacity in a salon and any service-oriented organisation
High level of phone etiquette and overall professionalism
Excellent with people engagement
Computer literate and hands-on experience with administrative and front-desk equipment such printers and point-of-sale system (POS)
Good verbal and written, albeit email, communication skills
Excellent office management and record-keeping skills
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Beauty Advisor Full-Time Jobs in Singapore.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in Singapore, connecting you to thousands of jobs fast!
Find the best jobs in Singapore, apply in 1 click and get a job today!