Assistant Manager / Executive Officer (Infra/ Utilities firm) #RT

Your new company

Our client is a well-established infrastructure and utilities provider supporting modern residential developments in Singapore. They are looking to hire an Assistant Manager /Executive Officer (Technical Operations) to support system operations and service delivery within a fast-growing township.

Location: West Singapore
Duration: 1-year contract (extendable)
*Experience in engineering / operations / customer service

Your new role

You will manage and resolve technical service issues within residential units, working closely with residents, contractors, and internal teams to ensure fast, high-quality outcomes.

A.     Issue Resolution

·       Track, investigate, and close system-related cases within residential units

B.     Stakeholder Management

·       Liaise with residents, contractors, and internal teams to drive timely solutions

C.      Customer Engagement

·       Communicate clearly with residents and manage expectations professionally

D.     Work Supervision

·       Oversee on-site rectification works to ensure quality and compliance

E.      Documentation& Systems

·       Manage work orders, approvals, and case updates using internal systems

What you'll need to succeed

• Degree with 2–3 years’ experience in operations / facilities / customer service
• Proficient in MS Office and digital systems
• Willing to support after-hours or weekend work when required

What you'll get in return 
This is an exciting opportunity to join a fast-paced MNC and gain exposure to end-to-end operations and stakeholder management.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D