Assistant Manager (Facilities)

The Facilities Assistant Manager / Manager is responsible for the overall management, maintenance, safety, reliability, and compliance of the hospital's physical infrastructure and engineering systems. The role ensures that the hospital environment supports high-quality patient care by maintaining a safe, efficient, and sustainable healthcare facility in compliance with Singapore regulatory requirements and healthcare standards.

The Facilities Assistant Manager / Manager leads outsourced service providers and internal stakeholders to ensure optimal operation of building services, infrastructure, and support systems while driving continuous improvement, operational efficiency, and risk management.

Responsibilities and Duties:

Facilities Operations

• Manage the day-to-day operations of all building services and infrastructure.
• Ensure uninterrupted operation of critical hospital systems including:
• Mechanical & Electrical systems
• Air-conditioning and Mechanical Ventilation (ACMV)
• Medical gas systems
• Plumbing and sanitary systems
• Fire protection systems
• Lifts
• Security systems
• Nurse call systems
• Biomedical engineering equipment
• Rehab equipment
• Develop and implement preventive maintenance programmes.
• Monitor service levels and equipment performance to minimise downtime.

Compliance & Regulatory Management

• Ensure compliance with applicable Singapore regulations and standards
• Support internal and external audits and ensure timely closure of audit findings.

Contract & Vendor Management

• Manage facilities management contracts and outsourced service providers by monitoring contractor performance against KPIs and Service Level Agreements (SLAs).
• Review maintenance reports and recommend improvements.
• Ensure contractors comply with safety, infection control, and hospital protocols.
• Verify work completion and approve invoices.

Asset & Maintenance Management

• Develop lifecycle replacement plans.
• Manage maintenance budgets.
• Analyse equipment reliability and maintenance trends.
• Ensure proper documentation of maintenance records.

Project Management

• Plan and manage upgrading, renovation, and improvement projects.
• Coordinate with users, consultants, and contractors.
• Ensure projects are completed safely, within budget, and on schedule.
• Minimise operational disruption during construction activities.

Safety & Risk Management

• Conduct regular risk assessments.
• Ensure emergency preparedness of critical engineering systems.
• Lead facilities-related incident investigations.
• Support business continuity planning.
• Ensure compliance with Permit-to-Work procedures and contractor safety management.

Sustainability & Energy Management

• Monitor utilities consumption.
• Implement energy conservation initiatives.
• Drive sustainability programmes.
• Recommend cost-saving opportunities without compromising patient care.

Budget Management

• Prepare annual operating and capital budgets.
• Monitor expenditure.
• Optimise maintenance costs through lifecycle planning.
• Evaluate return on investment for replacement projects.

Leadership & Stakeholder Management

• Lead the facilities management team.
• Coach and develop staff competencies.
• Build strong working relationships with clinical departments and corporate services.
• Coordinate with regulatory authorities during inspections.

Job Requirements:

• Degree in Mechanical Engineering, Electrical Engineering, Building Services Management, Facilities Management, or a related discipline with 5 years’ experience or
• Diploma in Mechanical Engineering, Electrical Engineering, Building Services Management, Facilities Management, or a related discipline with 10 years’ experience
• Certified Fire Safety Manager (FSM)
• Professional certifications in Facilities Management are advantageous.
• Minimum 5–10 years of facilities management experience.
• At least 3–5 years in a leadership or managerial role.
• Experience in hospitals or healthcare facilities is highly preferred.
• Experience managing outsourced Integrated Facilities Management (IFM) contracts.