Data Centre Operations Director (Singapore) [Job Code 2606113A]

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's data centre site. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Summary

The Director is responsible for the end-to-end operational excellence, efficiency, and 100% uptime of client data centre portfolio. Leading both Facility Management and Technical Services teams, this role bridges physical plant engineering with hands-on technical services. The Director ensures strict adherence to 24/7/365 client SLAs, minimizes operational risk through rigorous incident and change management, and drives stainability and capacity optimization across all sites.

Responsibilities:

• Team Leadership & Integration: Provide strategic direction and daily oversight to both the Facility Management team (critical infrastructure) and the Technical Services team (deployment and hands-on support) to foster a seamless, high-performance operational culture.

• Infrastructure & Uptime Management: Ensure 24/7/365 operational reliability and 100% uptime of critical physical plant infrastructure, including power distribution (UPS, generators, switchgear) and cooling systems (chillers, HVAC).

• Technical Services Delivery: Oversee the Technical Services team in executing client deployments, provisioning cross-connects, managing structured cabling, and delivering exceptional “smart-hands” technical support.

• SLA & Client Management: Ensure that all operations strictly align with client Service Level Agreements (SLAs), and serve as the primary operational representative during client reviews and compliance audits.

• Incident & Crisis Management: Act as the ultimate escalation point for major infrastructure or technical incidents, leading swift resolution efforts, comprehensive root-cause analysis (RCA), and the implementation of preventative measures.

• Capacity & Efficiency Optimization: Monitor and optimize data centre capacity, space utilization, and environmental efficiency, focusing on metrics such as Power Usage Effectiveness (PUE).

• Maintenance & Lifecycle Management: Develop and oversee rigorous preventative and corrective maintenance schedules for all critical facility assets and technical equipment, minimizing risk to live environments.

Requirements:

• Degree in Engineering, Facilities Management, or related field, preferably with CDCP (Certified Data Centre Professional), CDFOM (Certified Data Centre Facilities Manager), CDMS, or specialized certifications from the Uptime Institute.

• Minimum 15 years of experience in data centre operations or mission-critical facilities, with at least 8 years in senior leadership with proven track record managing large-scale, multi-building critical infrastructure facilities.

• Strong knowledge of Electrical & Mechanical systems (HV/MV substations, Chilled Water Systems, Cooling Towers, and High-Density Liquid Cooling), IT infrastructure, and critical environment standards.

• Proven track record of managing high-stress critical incidents calmly and effectively, with strong decision-making capabilities under pressure.

• Exceptional communication abilities, with a demonstrated knack for translating complex technical and operational concepts into clear, business-oriented terms for clients and executive stakeholders.

Please send your cv to:

• [email protected]

• listing your personal particulars, education qualification and work experience;

• listing your current and expected salary details.

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

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Only shortlisted candidates will be notified.

EA Licence No: 22C1055

EA Personnel Registration No: R2095104