Executive - Operations

Job Responsibilites

Facilities & Equipment Maintenance

• Conduct regular inspections of facilities and equipment; troubleshoot issues and assess defect reports

• Supervise preventive maintenance and recommend improvements or upgrading works

• Advise Management on building conditions and maintenance needs

• Train Operations staff on proper and safe use of equipment

• Respond to emergency maintenance issues, including after office hours, weekends, and public holidays

• Maintain accurate records of maintenance and repair works

• Oversee fire safety systems and ensure compliance with regulatory requirements

• Supervise overall upkeep and maintenance of the Home

Contract Management

• Lead tender processes, including scope definition, evaluation, and recommendation of proposals

• Manage contractors to ensure compliance with contract terms, service standards, and safety regulations

• Track contract timelines and initiate renewals promptly

• Verify completion of works and supporting documents before payment processing

Inventory Management

• Develop and maintain effective inventory storage and control systems

• Oversee proper documentation and tracking of donated items

• Manage inventory of medical and non-medical supplies, ensuring adequate stock levels

Supervisory Responsibilities

• Oversee daily operations of Maintenance, Security, Laundry, Food Services, Front Desk, and Transport

• Lead and manage teams (Maintenance, Front Desk, Laundry, Store, Driver), including recruitment, training, and performance management

• Ensure compliance with workplace safety and operational standards

• Escalate disciplinary matters to Management when required

Administrative Duties

• Develop and review departmental SOPs and ensure compliance

• Verify invoices and monitor expenditures within budget

• Support budget planning and forecasting

• Coordinate with IT on system support and enhancements

Others

• Support compliance functions (Fire Safety, Workplace Safety, incident management, etc.)

• Participate in and lead improvement projects where required

• Cover duties of Executive – Operational when necessary

• Perform any other duties as assigned by Management

Job Requirements

• Diploma or Degree in Building/Facilities Management or a related field

• 3–4 years of experience in facilities management, M&E, project management, and procurement, with at least 2 years in a supervisory role

• Experience in the healthcare sector is an added advantage

• Strong interpersonal and negotiation skills, with the ability to work effectively in a team

• Able to work independently and manage multiple tasks under tight timelines

• Good knowledge of workplace safety regulations and compliance standards

• Proven ability to manage manpower and budgets effectively

• Strong analytical thinking and problem-solving skills

• Proficient in MS Office applications (Excel, Word, PowerPoint)

• Demonstrated leadership skills, with the ability to lead teams, train staff, and drive departmental goals