Operations Director

1. Strategic Operations Management

• Develop and implement operational strategies aligned with the company's business objectives.
• Lead and manage the overall operations of Mechanical, Electrical, Plumbing, Fire Protection, and ELV projects.
• Establish operational policies, procedures, and best practices to improve efficiency and profitability.

2. Project Management

• Oversee multiple construction and MEP projects from tender award through completion and handover.
• Ensure projects are delivered on schedule, within budget, and according to contractual requirements.
• Monitor project progress, identify risks, and implement mitigation plans.
• Review project performance, resource allocation, and financial status.

3. Resource Planning

• Plan manpower deployment across projects.
• Coordinate engineers, supervisors, technicians, subcontractors, and suppliers.
• Optimize equipment, tools, and material utilization.

4. Financial & Commercial Management

• Prepare operational budgets and cost forecasts.
• Monitor project profitability and control operational expenses.
• Review quotations, subcontract agreements, procurement, and variation orders.
• Support contract negotiations and commercial decision-making.

5. Client & Stakeholder Management

• Maintain strong relationships with clients, consultants, main contractors, and government agencies.
• Attend project meetings and resolve operational issues.
• Ensure high customer satisfaction through timely project delivery.

6. Compliance & Quality Assurance

• Ensure compliance with Singapore regulations, including BCA, MOM, SCDF, and Workplace Safety and Health (WSH) requirements.
• Implement Quality Management Systems and ensure compliance with project specifications.
• Conduct operational audits and drive continuous improvement initiatives.

7. Safety Management

• Promote a strong workplace safety culture.
• Ensure compliance with WSH regulations and company safety policies.
• Review incident investigations and implement corrective actions.

8. Procurement & Supply Chain

• Oversee procurement of materials and equipment.
• Evaluate supplier performance and negotiate contracts.
• Ensure timely delivery of project materials.

9. Team Leadership

• Lead, mentor, and develop project managers, engineers, and operational staff.
• Set departmental KPIs and conduct performance evaluations.
• Drive employee engagement and capability development.

10. Business Development Support

• Support tender preparation by providing technical and operational input.
• Identify opportunities for operational improvements and business growth.
• Participate in strategic planning and expansion initiatives.