OPERATIONS MANAGER (CONSTRUCTION

Responsibilities

• Manage daily business operations to ensure smooth and efficient workflow
• Respond to customer enquiries and conduct timely follow-ups to maintain satisfaction
• Prepare accurate quotations, invoices, and contracts to support sales and service delivery
• Coordinate communications and activities with clients, suppliers, and project managers to align project goals
• Support business development efforts and nurture customer relationships to drive growth
• Oversee day-to-day operations of the Lodge to maintain service standards and resident satisfaction
• Manage facilities maintenance, repairs, and improvement projects to ensure operational readiness
• Coordinate vendors, contractors, and service providers to deliver quality services on schedule
• Monitor building, equipment, and infrastructure conditions to prevent disruptions
• Support workplace safety, fire safety, and regulatory compliance to maintain a safe environment
• Obtain quotations, manage procurement processes, and track operational budgets for cost control
• Coordinate inspections, audits, and follow-up actions to ensure compliance and quality standards
• Support projects, events, and operational initiatives across departments to enhance organizational effectiveness
• Maintain operational records, standard operating procedures (SOPs), and documentation for transparency and consistency
• Identify opportunities to improve efficiency, service quality, and resident experience through continuous improvement initiatives