Operations Manager (Technical) (Shopping Mall)

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. strives to be the leading specialist delivering quality talent in Real Estate, Property, Development, and Construction markets with a holistic approach.

Job Summary

Our client seeks a candidate to lead daily operations of retail and office assets, driving efficiency, compliance, and continuous improvement in property management.

Responsibilities

• Lead daily facilities management by directing a team of technicians and optimizing maintenance programs for mechanical and electrical (M&E) systems to ensure operational excellence
• Manage tenant engagement lifecycle including coordinating fit-outs, handovers, and fostering strong tenant relationships to enhance tenant satisfaction
• Drive asset enhancement initiatives and upgrades to increase property value and appeal over the long term
• Act as primary liaison with authorities, consultants, and contractors to ensure compliance with regulatory and safety standards
• Refine and implement standard operating procedures (SOPs) to improve operational efficiency and vendor performance
• Oversee critical administrative functions including contract management and procurement to support smooth property operations

Required competencies and certifications

• Minimum 5 years of experience in facilities or property management within Commercial or Retail environments
• Expert knowledge of building M&E systems and maintenance protocols, specifically in Commercial Offices or Retail settings

Preferred competencies and qualifications

• Degree in Estate Management, Building Services, Engineering, or a related field
• Proficiency in standard office software and experience with building management systems

For more information about this role please contact Alex Beattie at [email protected]

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