Public Relations Officer

Job Scope

Support SO’s Rep to share/explain the items/works offered under the programme to the flat owner/senior via face-to-face visit

Support SO’s Rep to obtain resident’s decision on the works to be carried out after the survey on its feasibility

Support Managing Agent and/or SO’s Rep to contact the residents to arrange for appointment for works to be carried out within the flats

Support SO’s Rep and work coordinator(s) to explain to residents the purpose and extent of the works involved

Deal with residents’ request regarding the schedule of works and to support Project Manager and/or Work Coordinator to address residents’ feedback

Handle the hotline to answer any enquiries from residents via phone call

Support Project Manager to provide administrative assistance as and when directed by the SO’s Rep

Support Project Manager and/or Work Coordinator to update/upload relevant information/document onto HDB’s Estate Management System promptly

Support Project Manager to compile weekly and monthly reports on the schedule and progress of Works

Job Requirements:

• Shall possess a minimum of a Diploma in Engineering

• Minimum 4 years of Facilities Management (FM) working experience

• Good communication and interpersonal skills