Account Manager (IT Business Solutions)

Job Summary

Offer IT Services and Business Solutions. Managing client relationships and ensuring the successful delivery of IT services and business solutions.

Job Scope

• Implement effective and consistent sales processes to achieve revenue growth.
• Maintain accurate sales forecasts, pipeline tracking.
• Manage and develop major and critical customer accounts.
• Conduct high-level sales presentations.
• Develop and maintain strong relationships at the 'C Suite' while understanding and
• communicating prospective customers' corporate culture.
• Negotiate all aspects of contractual agreement including terms and conditions, duration,
• and pricing with the contracting entity.
• Ensure customer satisfaction and long-term retention through effective post-sales support.
• Prepare quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• Work closely with technical teams to ensure seamless solution delivery and implementation.
• Work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Interfacing with vendors / suppliers and building up relationships

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach
• Strong understanding of IT business solutions, digital transformation, cloud computing.
• Strong leadership and people management abilities.
• Strategic thinker with excellent problem-solving skills.
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Well-organized skill and persistence in completing tasks on time, pleasant and highly customer oriented
• Responds quickly to customers and demonstrates efficiency
• Excellent communication, negotiation, presentation and time management skills