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Assistant Manager / Manager, Advisory

salary Salary :

$4,000 - 6,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Assistant Manager / Manager, Advisory

Job responsibilities

  • Provide advisory services on fair employment practices, labour legislations and workplace fairness issues through all touchpoints (over email, phone, video conference and in person);
  • Advise customers on matters related to employment disputes, including discrimination cases and give guidance on options and possible recourse to the disputes and follow through until case closure;
  • Assist to file employment related claims and workplace discrimination complaints on behalf of the customers;
  • Assess contractual terminations, involuntary resignations on wrongful dismissal, including those related to workplace discrimination and follow through until case closure;
  • Process and investigate workplace fairness and discriminatory cases/enquiries;
  • Engage, assess and follow up with companies to ensure that their employment practices are fair;
  • Develop and maintain accurate customer-related databases for collation and reporting purposes;
  • Undertake advisory-related process improvement and/or ad hoc projects where required.

Job Requirements

  • Prior 2-3 years' experience in human resources, customer service or counselling is an added advantage.
  • Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
  • Have a positive attitude and an interest in helping individuals.
  • Must be meticulous and possess good analytical and problem-solving skills.
  • Able to communicate well and write concisely.
  • Must be a team player who can work with both internal and external stakeholders.
  • Proficient in basic IT programmes like MS Excel, Word, Powerpoint and Outlook.

Please submit your application to our Career website - https://careers.tal.sg/job/Assistant-Manager-Manager%2C-Advisory/339-en_GB/

Original job Assistant Manager / Manager, Advisory posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

TRIPARTITE ALLIANCE LIMITED

Tripartite Alliance Limited was incorporated in March 2016 and is jointly established and owned by the tripartite partners — Ministry of Manpower (MOM), the National Trades Unions Congress (NTUC) and the Singapore National Employers Federation (SNEF). Under the stewardship of TAL Chairman, Mr Steph...

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