Audio Visual Executive (GCW)

Reporting to the Director of Banquet Operations, the incumbent will be responsible to:-

• Handle the day-to-day setting up of audio visual and media equipment according to the operation requirements.
• Conduct routine checks on all equipment in the function rooms prior to events.
• Ensure that all equipment are tested and in good operating condition at all times.
• Ensure successful execution of event presentations and maintain guests’ satisfaction.
• Work hand-in-hand with the Banquet Operations and various departments in day-to-day operations.
• To carry out quarterly, bi-yearly, yearly inventory of all operating equipment.
• Set necessary equipment in function rooms, including outdoor catering events; as directed in the Banquet Event Order (BEO)
• To assist guests in the setup and dismantling of any AV equipment brought in for the event.
• Assist as required with any other related task assigned by event in-charge.
• Adhere standard operating procedures/guideline and comply with quality assurance expectations and standards.

Requirements

• At least 1-2 years of working experience in the Hotel industry.
• Has technical knowledge on setting up of all audio visual requirements and be well-equipped on modern technologies of audio visual equipment.
• Basic understanding of LED screen / AV system setup and operation, able to perform troubleshooting (signal loss, display issues, cabling) and familiar with video connections (HDMI, SDI, LAN).
• Experience in diagnose and resolve LED display issues, such as dead pixels, panel failure / signal loss, "no display" issues / colour inconsistency, brightness mismatch and etc.
• Experience in troubleshoot power supply units and redundancy systems, perform module replacement and panel swapping, and etc.