Business Development Manager

Responsible for identifying business opportunities, building and maintaining client relationships, negotiating deals, and creating strategies to drive growth.

Responsibilities include:

• recruiting, training and supervising staff

• agreeing and managing budgets

• planning menus

• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

• promoting and marketing the business

• overseeing stock levels

• handling customer enquiries and complaints

• taking reservations

• problem solving

• preparing and presenting staffing/sales reports

• keeping statistical and financial records

• assessing and improving profitability

• setting targets

• liaising with customers, employees, suppliers, licensing authorities and sales representatives

• making improvements to the running of the business and developing the restaurant

Qualifications and training required

• Relevant degree in business studies, management, hospitality management or hotel and catering.
• Practical hotel, catering, restaurant, waitressing or customer service work experience is essential.

Key Skills

• Excellent customer service skills
• Commercial awareness
• Flexibility
• Good interpersonal skills
• Communication skills
• Problem-solving skills
• Organisational skills
• Teamwork skills