Changi Shopping Concierge [Changi Airport]

Love shopping? Join us at the World’s Best Airport and help travelers find exactly what they’re looking for while ensuring a rewarding shopping experience!

Information:

• Comprehensive training and uniform supplied
• 4 Days Work, 2 Days Off
• AM shift: 8am to 5:30pm , PM shift: 12:30pm to 10pm
• With attractive allowances!

Key Responsibilities:

• Manage concierge duties efficiently to enhance the overall guest experience
• Assist guests with wayfinding throughout the airport premises
• Offer personalized shopping recommendations based on guest preferences
• Provide detailed information on brands and product offerings
• Inform passengers of current promotions and special deals
• Respond promptly and professionally to retail inquiries from passengers
• Communicate with passengers through in-person, message, video, and live chat interactions
• Ensure a personalized and enjoyable shopping experience for all passengers
• Deliver exceptional customer service across all engagements
• Perform additional ad-hoc tasks as needed to ensure smooth concierge operations

Key Requirements:

• Minimum GCE O Level with 1 to 2 years of experience in customer service or retail
• Strong team player, adaptable to fast-paced environments
• Willingness to work rotating shifts, including weekends, public holidays

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi