Client Relations & Administration Executive

Client Relations & Administration Executive

Responsible for managing client support and after-sales services, coordinating documentation, and providing administrative support to ensure smooth daily operations. The role focuses on maintaining good client relationships, resolving operational issues, and handling administration.

Key Responsibilities

• After-Sales / Client Relations
• Act as the main point of contact for existing clients.
• Handle client enquiries, feedback, and service-related issues.
• Follow up on client requests and ensure timely resolution.
• Coordinate with operations and site teams to meet client requirements.
• Maintain strong relationships with clients and ensure customer satisfaction.
• Prepare and submit updates, reports, and required documentation to clients.
• Support contract renewals and service coordination.
• Manage filing and document control.
• Maintain accurate records and reports.
• Coordinate with government agencies, clients, suppliers, and workers when required.
• Provide general administrative support to management.

Requirements

• Degree or equivalent qualification preferred.
• Experience in administration, construction, or related industries is an advantage.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to manage multiple tasks and work independently
• Strong organizational and problem-solving skills.
• Fluent in spoken and written Mandarin Chinese and English.
  
  To Apply - Please send your resume to: [email protected]