Client Services Associate

Tradeweb is a globalleader in electronic trading for rates, credit, equities, and money markets. Asfinancial markets become increasingly interconnected, our technology enablesefficient, multi-asset trading on a global scale. We serve more than 3,000clients in more than 85 countries, including many of the world’s largest banks,asset managers, hedge funds, insurers, corporations, and wealth managers.

Creative collaborationand sharp client focus have helped fuel our organic growth. We facilitatedaverage daily trading volume (ADV) of more than $2.2 trillion over the pastfour fiscal quarters, topping $2.5 trillion in ADV for the first quarter of2025.

Since our IPO in 2019,Tradeweb has completed four acquisitions and doubled our revenues – and 2024was our 25th consecutive year of record revenues.

Tradeweb is a greatplace to work, recognized in 2024 by Forbes as one of America’s BestCompanies (2024) and by U.S. News & World Report as one of the BestFinancial Services Companies to Work For.

Tradeweb Markets LLC("Tradeweb") is proud to be an EEO Minorities/Females/ProtectedVeterans/Disabled/Affirmative Action Employer.

Mission: Move first andnever stop. Collaborate with clients to create and build solutions that driveefficiency, connectivity, and transparency in electronic trading.

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GroupDetails

An exciting opportunityhas arisen to join Tradeweb's Client Service team covering the whole APACregion. Working in a fast paced, challenging and dynamic environment, the teamenjoys the responsibility of delivering the Tradeweb suite of products to ourclients on the buy side. As a Client Services Representative, you will beexpected to deliver an excellent level of service to all clients, dealing withrequests for information, queries and problems in an efficient and friendlymanner and developing and maintaining a thorough understanding of our productsand services in order to meet with our clients’ demands.

JobResponsibilities

•       Support buyside clients with generalplatform / product queries but will have a focus on supporting our Repo Workflows

•       Monitor trades and actively follow up to identify and resolveany issues

•       Support internal teams with client connectivity and deliveringinitial user training

•       Work directly with the Sales Teams to onboard new clients,including handling legal documentation and training coordination

•       Take ownership some buyside procedures and documentation

•       Fostering productive relationships with both Clients and otherSales & Client Services Representatives; and supporting team efforts todeliver great service, particularly around product launches

•       Coordinate with clients' Back and Middle offices to configurethe relevant post-trade solutions, tailored to their transaction reporting andmonitoring requirements

•       Participate in client calls to discuss their workflows andexpectations on our pre-trade, trading and post-trade offerings.

•       Ensuring the system is prepared for daily trading and monitorperformance throughout the trading day

Qualifications

•       Results oriented and motivated to deliver excellent clientservice

•       Keen interest in financial markets; prior exposure to orenthusiasm for Repo Products is highly desirable

•       Client services or financial services background preferred

•       Fluent in North Asian languages (Mandarin, Japanese, Koreanetc) is beneficial

•       Ability to multitask with strong organizational and timemanagement skills

•       Strong MS Office skills and must be comfortable usingfinancial application

•       Able to support colleagues in achieving collective goals anddemonstrate initiative and resourcefulness in independent task.

•       Eager to learn, results focus and requires a high degree ofself-motivation

Additional Information

Weoffer a comprehensive range of benefits to support our employees at every stageof life and career. Our programs include enhanced parental leave,family-building and postpartum support through Maven, subsidised gym membershipand a wide range of learning and development opportunities, to name a few!While specific offerings may vary by location, our teams will be happy toprovide more detailed information about the benefits available in your regionas you move through the recruitment process.