Clienteling Lead - Luxury Retail (S$3500-S$4000) Town

Responsibilities

• Source and develop suitable brand, retailer, and industry partnerships to increase store traffic with qualified leads.
• Foster connections with high-value clients to boost service quality, enrich their shopping experience, and drive sales, thereby strengthening brand loyalty.
• Monitor and coach the store team to guarantee accurate data collection, encompassing observational insights and the provision of tailored services aligned with individual client preferences.
• Work and liaise closely with marketing and CRM teams to leverage key analytics to build an action plan.
• Follow up on relevant moments to be addressed to VIP customers; work with marketing on communications and outreach.

Requirements

• Min 2 years of relevant experience in client-facing and partnership within the luxury retail industry.
• Strong communication skills with the ability to create strong partnerships and coach a team.
• Ability to think creatively and execute with excellence for in-store and online personalized communication.
• Proficiency in CRM systems and ability to use systems.

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : [email protected]

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018