CLINIC RECEPTIONIST CUM CASHIER

As the first point of contact for our patients, you will play a crucial role in managing the daily operations of the front desk.

Roles and Responsibilities

Ø  Handle cashiering duties including accurate billing, daily collection reconciliation and preparation of reports.

Ø  Answer to patients’ enquiries and follow-up tasks.

Ø  Responsible for all matters pertaining to insurance and Letter of Guarantee(s).

Ø Process claims with insurance companies.

Ø  Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment

Ø  Other duties assigned by the Team Leader.

Requirements

Ø  Minimum GCE ‘O’ level or equivalent.

Ø  At least 1-2 years of front desk, receptionist or customer service experience.

Ø  Prior experience in a clinic, healthcare or customer service role is an advantage.

Ø  Warm, professional, and attentive to patients’ enquiries.

Ø  Proficient in Microsoft Office applications.

Ø  Pro-active with excellent patient service.

Ø  Able to adapt quickly, multitask and work under tight deadlines.

Ø  A team player with a positive and service-oriented attitude.

Interested applicants are invited to submit their application with:

·        Full and updated resume.

·        Reasons for leaving.

·        Current and expect salary.

·        Earliest availability.

Please note that ONLY shortlisted applicants will be notified.