Community and Operations Manager

Community & Operations Manager (Paperwork SG) 
Client Services Executive (Paperspace Pte Ltd) 

Role Overview 

This dual-role position supports both Paperwork SG’s coworking operations and community management as well as Paperspace Pte Ltd’s regional client services and administrative functions. 

The role ensures smooth day-to-day operations, high tenant satisfaction, and compliance with corporate and government requirements across Singapore and regional markets. 

Community & Operations Manager 
Paperwork SG 

 Key Responsibilities 

1. Operations & Facility Management 

• Oversee daily operations of the coworking space to ensure optimal functionality and tenant satisfaction 

• Manage tenant onboarding and offboarding processes, including coordination and system updates 

• Monitor and coordinate maintenance of facilities, including:  

• Air-conditioning systems 

• Lighting and electrical fixtures 

• Plumbing fixtures (e.g., faucets, water purifiers) 

• Ensure all common areas are maintained in a clean, safe, and operational condition 

• Manage pantry inventory, including procurement and replenishment of snacks and beverages 

2. Community Engagement 

• Plan, coordinate, and execute tenant engagement initiatives  

• Monthly vendor showcases 

• Festive and national celebrations (e.g. National Day) 

• Foster a collaborative and engaging community environment 

• Liaise with vendors and partners for event execution and partnerships 

3. Systems & Administration 

• Maintain and manage tenant and space data using OfficeRnD 

• Support CPF-related administrative processes via CPF EzPay 

• Prepare basic communication and marketing materials using Canva 

Client Services Executive 
Paperspace Pte Ltd 

 
Key Responsibilities 

1. Regional Administrative Support 

• Manage travel arrangements for regional employees (primarily Philippines-based staff), including:  

• Accommodation bookings 

• Per diem preparation and disbursement 

• Immigration and ICA documentation support 

2. Corporate & Compliance Administration 

• Support CPF submission processes via CPF EzPay when required 

• Administer and manage Corppass access for local and foreign employees 

• Ensure proper documentation and compliance with regulatory requirements 

3. Government & Procurement Platforms 

• Prepare, submit, and manage documentation across relevant platforms, including:  

• Vendors@Gov 

• GeBiz 

• Sesami 

• Ariba 

• BizFile 

• QuestNet 

• Support documentation and submissions related to Building and Construction Authority (BCA) requirements 

• Ensure timely and accurate handling of procurement and compliance-related processes 

4. Stakeholder Coordination 

• Liaise with internal departments, vendors, and regulatory bodies 

• Support documentation and administrative coordination for bids, tenders, and project requirements 

Required Skills & Competencies 

• Strong organisational and operational management skills 

• Experience in facilities coordination and vendor management 

• Knowledge of Singapore administrative and compliance systems (e.g. CPF, Corppass, BizFile) 

• Ability to manage multiple stakeholders across functions and regions 

• Proficiency in:  

• OfficeRnD 

• Microsoft Office (Word, Excel, PowerPoint) 

• Canva 

• CPF EzPay 

• Attention to detail and ability to manage multiple priorities effectively 

Reporting Line 

(To be confirmed by Management)