Community Lead Executive / Associate

RESPONSIBILITIES

Front Desk Management

• Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
• Conduct and explore marketing strategies and channels to drive new tenants.
• Greet clients and guests. Manage entry access of clients, visitors or guests. Conduct centre tours.
• Respond to products and offerings, service-related queries or requests from clients, visitors or tenants.
• Building relationships with business associates, vendors and tenants.
• Ensure all the documents and google drives are up to date.
• Prepare contracts and invoices where necesssary.
• Keep the front desk clean and organized.
• Notify clients of any food deliveries and couriers.
• Mail collection and sorting.
• Handle administrative and operational tasks well. Answer any questions from clients and tenants related to the communal spaces policies, procedures and promote community etiquette.

e-Marketing

• Conduct and explore various marketing strategies and channels to drive new tenants.
• Explore e-marketing channels/platform to support and drive new businesses.

JOB REQUIREMENTS

• Good spoken English and Mandarin (required to communicate to Mandarin speaking clients).
• Proficient in MS Office and google drive
• Customer service and/or administrative operational experience a plus.
• Must have good initiatives, verbal and written communication skills.
• Team player knowing how to prioritize work, able to function independently, has multi-tasking skills and work well with a team.
• Friendly, cheerful and energetic