Computing Device Support Engineer (Fresh Grad with IT Cert are welcomed)

Employment Type: 2-year contract (renewable)

Clearance: Able to clear MSD security clearance

Working Days/Hours: Mon-Fri, 8.30 am - 6 pm

Location: Kranji

Eligibility: Singaporean ONLY

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices
• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for any supported software and hardware.
• Work with 3rd parties vendors
• Provide Training, Coaching and Orienting users on how to use computer devices.
• Be responsible for completing assigned tasks on time and to the satisfaction of the users.
• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT-related qualification/Diploma in IT
• Fresh candidate with related IT Cert. can be considered, but must be proficient in Microsoft Words/ Excel/ Outlook.
• 1-2 years’ experience in a similar capacity, Technical Skills, and experience supporting Computing Devices
• Computing Devices Platform Supported: Windows, iOS, and Android
• Professional competencies that include:

1. Ability to work without supervision
2. Good communication skills
3. Pro-activeness and Initiative
4. Ability to multitask
5. Good at problem solving
6. Customer service