Concierge & Bell

Main Responsibilities

· To provide a courteous and professional service at all times.

· To assist in opening all the car doors in the driveway.

· To help Security in clearing the traffic in the front of the hotel during busy hours.

· To call a taxi for guest and record their registration number carefully.

· Maintains and controls the use of the luggage room, ensuring that luggage is properly stored and labeled at all times.

· To provide information about hotel services and amenities

· To ensure all guests’ information is strictly confidential for use by authorized personnel only

· Attend to guest requests when necessary to ensure guests’ satisfaction

· To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.

· Respond to emergencies.

Requirements

· Secondary education

· A positive and keen to learn attitude

· Passion to deliver exceptional levels of guest services

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

· Able to work shift, weekends and public holidays

**We regret to inform that only shortlisted candidates would be notified. **