Creative Director

We are looking for a Creative Director who is able to interpret business needs and client briefs and turn them into compelling creative solutions. Often working under tight deadlines while overseeing multiple branches. The Creative Director must be an effective communicator, especially when it comes to relaying creative concept to design teams and directors.

Tasks and Duties / Job Scope

- Define and drive the salon's seasonal hair trends, aesthetic director, and creative campaigns

- Perform advanced, complex hair services (precision cutting, color corrections, balayage, etc.) for high-value VIP clients.

- Stay ahead of global beauty and fashion trends, introducing new techniques and product innovations to the salon.

- Collaborate with management to produce high-quality hair portfolios for digital and social media platforms.

- Design and lead on-the-job training programs and workshops for Junior and Senior Stylists.

- Ensure consistent technical excellence and customer service standards across all staff members.

- Set clear KPIs for the stylist team, conduct regular evaluations, and provide constructive feedback.

- Oversee the company's financial & operation performance.

- Build strong, long-lasting relationships with premium clients, handling consultations and resolving escalated complaints gracefully.

- Oversee daily salon workflows, manage inventory of professional products, and ensure strict compliance with Hygiene and Safety standards.

- Work closely with upper management to drive salon profitability, optimize booking efficiency, and achieve corporate goals.

Requirements

- Minimum 8 - 15 years of professional experience in high-end, luxury styling, with a proven track record in a lead or managerial role.

- Expert-level proficiency across all facets of hairdressing, backed by recognized international diplomas or certifications.

- Excellent interpersonal, conflict-management, and motivational skills to lead a diverse team of creatives.

- Good knowledge of strategic and corporate planning, and the setting of corporate KPIs

- Excellent qualitative, quantitative and problem-solving skills

- Excellent oral and written communication skills with the ability to express complex issues simply and logically

- Ability to work effectively in a team setting, including synthesizing abstract ideas into concrete design implications

- Extensive supervisory experience (including leadership, team-building and delegation) leading and managing a creative team