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Customer Relations Officer (A1 Construction/Main Con)

salary Salary :

$3,000 - 4,500 monthly

icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Customer Relations Officer (A1 Construction/Main Con)

Customer Relations Officer

  • UP$4,500 basic + variable bonus
  • Gul Circle, Singapore
  • Mon to Fri, 8:00am to 5:30pm; Sat, 8:00am to 12:00pm
  • Reports to: Director / Project Manager

A reputable organization in the construction industry, known for delivering large-scale upgrading and improvement projects, is seeking dedicated Customer Relations Officers to support stakeholder engagement and community relations initiatives.

Key Responsibilities

  • Manage and resolve feedback, complaints, and conflicts related to ongoing construction projects in a timely and professional manner
  • Plan and execute public relations initiatives, including drafting circulars, notices, and communication materials for residents and stakeholders
  • Attend and support dialogue sessions with clients, Resident Committees, Citizens’ Consultative Committees, Town Councils, and other stakeholders as required
  • Provide administrative and logistical support for Construction Working Committee meetings
  • Conduct regular site visits to residents and tenants affected by construction works to gather feedback and communicate updates on schedules and potential impact
  • Collaborate closely with contractors to proactively address and mitigate issues arising from construction activities
  • Build and maintain strong relationships with residents, tenants, and key stakeholders
  • Participate in project meetings and prepare accurate minutes of meetings
  • Maintain proper documentation and records of all public relations cases, correspondence, and communication materials
  • Handle coordination, submission, and documentation tasks related to project requirements
  • Perform general administrative and clerical duties, as well as ad-hoc assignments

Requirements

  • 5 years of relevant experience in Home Improvement Programme (HIP) projects (mandatory)
  • Ability to engage diverse stakeholders effectively
  • A team-oriented individual who is willing to be based at site offices
Original job Customer Relations Officer (A1 Construction/Main Con) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

RECRUIT NOW SINGAPORE PTE. LTD.

We provide solutions to all recruitment needs as well as HR services for a range of industries in Singapore. Our clients varying from well-known and established corporations to up-and-coming start-ups, put their trust in our services to provide the most efficient and effective results for recruitmen...

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