Customer Service

About Company:

Our client is a Japanese property agency which has been established for 35 years in Singapore. They are No.1 in trading properties among Japanese market in Singapore.

Job Description:

- Responsible in providing excellence customer service to corporate and/or individual clients on properties needs and enquiries (no sales KPI)

- Propose and support properties that best match clients’ needs (mainly tenants) with optimal terms and pricing

- Research, plan and arrange property viewing lists for clients

- Support negotiations and provide timely advice on market information, pricing, legal requirements, and related matters to ensure fair and transparent transactions

- Prepare and manage necessary documents and databases, including tenancy agreements, termination notices, statements of accounts, and related paperwork

- Support viewing of properties if necessary

- Ensure compliance with company policies and CEA regulations

- Other ad hoc duties as assigned by the company

Job Requirements:

- Having a valid CEA license

- Experience in handling commercial real estate properties would be an added advantage

- Willing to travel for properties viewing purpose

- Preferably having a valid driving license. Own vehicle is not essential

- Proficient in MS Office and Excel

- Strong interpersonal and communication skills with the ability to work independently

Compensation:

- Work location: Central

- Working hours: Monday to Friday 9AM - 5:30PM

- AWS Entitlement

- Annual leaves and Medical leaves

- Medical benefits

- A multicultural and structured routine working environment that encourage work-life balance

- A career opportunity to work along with multilevel professionals within a corporate environment