Logo-of-UNITED-OIL-COMPANY-PTE-LTD-hiring-for-jobs-in-Singapore-on-GrabJobs

Customer Service Executive

salary Salary :

$2,600 - 3,800 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Service Executive

Can start work immediately

Job Objective:

  •   Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

  • Build relationships with existing customers by understanding their needs and assisting with their queries
  • Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
  • Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
  • Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
  • Plan material schedule for key private label customers
  • Prepare costing, quotations and administrative duties of the Business Development department
  • Verify and endorse purchase orders and process sales orders
  • Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
  • Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

  • Diploma in any discipline
  • Bachelor’s degree in any discipline an advantage

Minimum years of experience:

  • 2 years of relevant experience in Business Development for diploma or degree holders
  • Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

  • #Proactive in building relationships and proposing solutions
  • Highly meticulous and able to meet tight deadlines
  • Good interpersonal skills
  • Good analytical and problem-solving skills
  • Proficient in verbal and written English and/or Mandarin to be able to interact with customers effectively

  • Basic proficiency in MS Office Word and Excel
  • Knowledge of SAP B1 an advantage
Original job Customer Service Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

UNITED OIL COMPANY PTE LTD

United Oil Company Pte Ltd is an independent lube oil blending plant. The company engages in manufacturing, product development and marketing of lubricants and oil specialties for automotive, industrial and marine applications, as well as metal working fluid. Since its incorporation,, it has embr...

Read more about the company

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