Customer Service Executive

About Us:
Prime Padel is a lifestyle and experience company offering world-class courts, exceptional service, and a thriving community in Singapore, Malaysia, and Indonesia. As we expand across the region, we are looking for a motivated individual to join our team and grow with us.

Job Description:
As a Customer Service Executive, you will be the face of Prime Padel, ensuring exceptional customer experiences while learning the ropes of managing operations. This role is perfect for a fresh polytechnic graduate with a passion for media or sports, excellent communication skills, and a hunger to grow into a managerial role.

Key Responsibilities:

• Provide top-notch customer service by addressing inquiries, bookings, and feedback with professionalism and efficiency.
• Assist in the day-to-day operations of our Padel courts, ensuring a smooth and enjoyable experience for all customers.
• Support marketing and community-building initiatives to grow our customer base.
• Collaborate with the team to streamline processes and improve services.
• Participate in management training programs to prepare for future leadership roles.
• Contribute to the development and execution of expansion plans across the region.

Requirements:

• Diploma from a polytechnic (business, comms/media, marketing or hospitality-related fields preferred).
• Excellent interpersonal and communication skills.
• A proactive and customer-focused mindset.
• Interest in sports and an eagerness to learn about Padel.
• Ability to adapt and thrive in a fast-paced, growing environment.
• Willingness to take on additional responsibilities as part of career development.

What We Offer:

• Competitive salary and benefits package.
• Comprehensive on-the-job training and mentorship.
• Opportunities to grow into a managerial role as we expand regionally.
• A dynamic, team-oriented work environment in the exciting sports and lifestyle industry.
• Be part of a company shaping the future of Padel in Southeast Asia.

How to Apply:
If you’re ready to kickstart your career in a vibrant and fast-growing industry, we want to hear from you! Send your resume and a brief cover letter explaining why you’re excited to join Prime Padel.

Join us and grow with Prime Padel!