Customer Service Executive (Childcare Centre) - 5days Mon - Fri Punggol

 Customer Service Executive
Location: Punggol 
Salary: $3000 - $3800 (Depends on experience) 
Working days and timing: Mon - Fri, 9am - 6.30pm

Responsibility:

Operations
* Increase enrolment through engagement of customers.
* Handle and ensure smooth fee collection.
* Answer all calls in a courteous manner, route calls, take messages and provide information to customers.
* Greet all visitors and ensure that all security procedures are upheld.
* Prepare and submit reports.
* Ensure safety and health of children at all times.
* Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.
* Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.

Administration
* Ensures the centre administration functions smoothly.
* Coordinate and distribute Centre correspondence.
* Maintain appearance of reception and office and common areas.
* Update and maintain centre files in an orderly manner in accordance with regulations and guidelines.
* Coordinate and ensure office equipment is in working order.
* Liaise with suppliers to ensure timely delivery of goods and services.
* Handle claims for petty cash accounts.

Communications
* Interface with parents on enrolment matters, school fee collections and operation enquiries.
* Maintain positive relationships with parents, children and co-workers.

 Personal Development
* Attend training workshops, conferences in order to maintain and improve professional competence.
 

Requirement:
* Childcare customer service/admin experiences

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279