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Customer Service Executive - Frontline, Office Hours

salary Salary :

$2,600 - 2,800 monthly

Job Description - Customer Service Executive - Frontline, Office Hours

About the Role

You will be the first point of contact for customers reaching out — handling enquiries, crowd control and provide accurate solutions with a professional and friendly approach.

What You Will Do

  • Handle customer enquiries professionally, efficiently, and with a solutions-first mindset
  • Listen actively to understand customer needs and provide accurate, helpful responses
  • Resolve customer enquiries and issues at first point of contact wherever possible, escalating complex cases appropriately
  • Collaborate with team members and supervisors to flag recurring issues and contribute to service improvements

What We Are Looking For

  • Minimum GCE O-Level, Diploma, or equivalent in any discipline.
  • Singaporeans Only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

  • Contact you about potential opportunities.
  • Delete personal data as it is not required at this application stage.

All applications will be processedwith strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

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About the Company

SCIENTEC CONSULTING PTE. LTD.

ScienTec Consulting is the parent company to a talent solution business assisting companies building their operational presence in Asia. With synergistic engagements through the service brands, we craft pragmatic solutions that transfer the business performance of mid-tier to Fortune 500 companies a...

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