Customer Service Officer

Company Overview / Employee Value Proposition

Lynn Medical is a dermatology clinic offering medical treatments, rejuvenations, and enhancements for skin conditions, focusing on client wellness and aesthetic care.

Job Summary

Join Lynn Medical as a Customer Service Officer to support client wellness by delivering attentive and professional customer care in the aesthetic industry.

Responsibilities

• Communicate clearly and courteously with customers to understand and address their needs in the aesthetic services context
• Manage customer inquiries by providing accurate information about treatments and services to enhance client satisfaction
• Maintain a professional and friendly demeanor to create a welcoming environment for clients
• Collaborate with team members to ensure smooth service delivery and timely client follow-up
• Manage customer interactions efficiently and resolve issues promptly to uphold service quality
• Apply knowledge from at least 1 year of relevant industry experience to support client care and service quality

Preferred competencies and qualifications

• Experience working in a similar aesthetic or customer service industry
• Outgoing and pleasant personality to engage effectively with diverse clients
• Strong sense of responsibility in managing customer relationships and service tasks